Hubbet FAQ — All Your Questions Answered

No, Hubbet's policy allows each person to hold only one account. Creating multiple accounts using the same device or mobile number is strictly prohibited. Doing so may result in both accounts being permanently banned and any funds being forfeited.

Go to the login page and click the "Forgot Password?" link. Enter your registered email or mobile number and you'll receive an OTP or reset link within seconds. Set your new password and log back into Hubbet.

The KYC (Know Your Customer) process is in place to protect your account and prevent fraud. Hubbet may ask you to complete KYC before large withdrawals or if any suspicious activity is detected on your account. Simply upload a scan of your national ID or passport and verification is typically completed within 24 hours.

If your account is suspended, email support@hubbet.onl or contact us via live chat. In most cases, the reason will be explained and the issue resolved promptly once the required information is provided. If your account was closed due to a rule violation, you have the option to appeal.

Hubbet currently accepts Mobile Pay, Nagad, Rocket, and direct bank transfers. Mobile banking options are the most popular due to their speed and convenience. New payment methods are added regularly, so Promotions page to check.

The minimum deposit on Hubbet is ৳200 (two hundred BDT). That's all you need to enjoy all games and betting features. Your first deposit may also qualify for a special welcome bonus.

Withdrawals via mobile banking (Mobile Pay, Nagad, Rocket) are typically processed within 5 to 15 minutes. Bank transfers may take 1 to 3 business days. Having your KYC verification completed speeds up the process.

Wait 5–10 minutes first. If the balance still hasn't appeared, contact us via live chat with a screenshot of the payment or your transaction ID. Our team will verify and resolve the issue as quickly as possible.

Hubbet does not charge any additional fees on withdrawals. However, your mobile banking operator may apply a small service charge — this is entirely a third-party matter. Please check your payment operator's terms for details.

Hubbet offers Live Casino (with real dealers), slots, table games (blackjack, roulette, baccarat), card games, and much more. New games are added every day — to see the latest, New Games page visit the page.

Yes, all Hubbet games run smoothly on mobile browsers and the app. For an optimized experience on both Android and iOS, Download the Hubbet App Go ahead. Games run smoothly even in data saver mode.

If your connection drops, the game pauses and your session stays secure. Once you reconnect, you'll pick up right where you left off. No bets or winnings are lost — everything is recorded on the server.

Yes, all games on Hubbet use internationally certified RNG (Random Number Generator) technology, audited by independent third parties. Live Casino games feature real dealers streamed live — so there's no question about fairness.

Hubbet lets you bet on over 20 sports including cricket, football, kabaddi, tennis, and basketball. Both local Bangladeshi and international tournaments are covered. For full details, visit the Sports Betting page visit the page.

Live betting means placing bets in real time while a match is in progress. Odds update moment to moment. Simply log in, go to the Sports section, click the "Live" tab, and bet on any ongoing match of your choice.

Bets placed before a match starts may be cancelled within a set timeframe. Live bets, however, are generally non-cancellable. Some matches offer a cash-out option that lets you take a partial payout before the match ends.

The minimum bet on Hubbet is ৳50, and the maximum varies depending on the event and market. VIP members enjoy higher bet limits. For specific limits, Betting page here.

When you create a new account and make your first deposit, a welcome bonus is automatically credited to your account. There's currently an opportunity to receive up to 100% on your first deposit. For full terms, Promotions page here.

Wagering requirement means you need to place a certain amount in bets before withdrawing bonus funds. For example, a ৳1,000 bonus with a 20x wagering requirement means you must bet ৳20,000 in total. Each promotion has its own terms, so read them carefully before claiming an offer.

Log in daily and place a qualifying amount in bets to get a portion of your losses returned as cashback. The cashback rate and terms depend on your membership tier. To see the latest offers, Latest Promotions Check the page.

Share your referral link with a friend. When they click the link, sign up, and make their first deposit, you'll earn a referral bonus. The bonus amount may vary from time to time, so check the promotions page regularly for updates.

Yes, Hubbet protects all your personal data with SSL encryption. Our servers operate in line with international data protection standards. Your information is never shared with third parties. For more details, Privacy Policy read here.

Go to account settings, click on the "Security" section, and turn on the 2FA option. You'll receive an OTP on your mobile number, or you can use the Google Authenticator app. With 2FA enabled, no one can access your account even if they know your password.

If you suspect unauthorised access to your account, change your password immediately and enable 2FA. Then email support@hubbet.onl with full details. Our security team will investigate promptly and may temporarily lock your account if needed.

Yes, you can request permanent deletion of your Hubbet account by emailing support@hubbet.onl. Make sure to complete all withdrawals before submitting the request, as any remaining balance may not be recoverable once the account is deleted.