Introduction
Your Privacy Is Our Responsibility
Hubbet is an international online gaming platform serving millions of members in Bangladesh with a safe and enjoyable experience. We believe your personal information belongs solely to you, and keeping it secure is both our ethical and legal responsibility.
This Privacy Policy applies to your use of the Hubbet website and mobile app. By creating an account or using our services, you agree to this policy.
This Privacy Policy has been developed in accordance with international data protection standards. For any questions, feel free to contact us directly.
Our Commitment
Why Your Data Is Safe with Hubbet
SSL Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption. No third party can read your information.
Your Data Is Never Sold
Hubbet never sells your personal information. No data is shared with advertisers.
AES-256 Storage
All data stored on our servers is protected with AES-256 encryption. Our server security meets international standards.
Transparent Policy
We believe in full transparency — this policy clearly states what data is collected and why.
Right to Rectification
You can request to view, correct, or delete your information at any time.
Notice of Changes
You will be notified by email or in-app notification whenever significant changes are made to the Privacy Policy.
What Data We Collect
Hubbet collects certain necessary information to provide you with the best possible service. We only collect what is genuinely needed. Details are outlined below:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email address, mobile number | When Creating an Account |
| Financial Information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device & Technology Information | IP address, browser type, device model | While using the site or app |
| Gaming Activity | Betting history, game preferences, transaction logs | While Active on the Platform |
| Communication Logs | Support chat, email correspondence | When Contacting Support |
📌 Hubbet never collects your full bank account number, password, or card PIN. If anyone asks for such information, treat it as a suspected fraud attempt.
Data is collected in two ways: information you provide directly (registration forms, contact submissions, etc.) and information collected automatically (cookies, server logs, analytics tools).
Purpose of Data Collection
Hubbet uses your information only for specific, legitimate purposes. It is never used for unnecessary or unethical reasons.
- Account Management: To create, verify, and maintain your account.
- Payment Processing: For processing deposits, sending withdrawals, and preventing financial fraud.
- KYC Verification: For age verification and identity confirmation, as required by law.
- Customer Support: To handle your complaints, questions, and issues.
- Platform Improvement: To analyze user experience and improve service quality.
- Promotional Communications: To keep you informed about offers and bonuses, with your consent.
- Security Assurance: To prevent fraud, money laundering, and cyber attacks.
- Legal Compliance: To comply with applicable international gaming and financial regulations.
You can unsubscribe from promotional emails at any time. Every email includes an "Unsubscribe" link, or simply contact our support team.
How Your Data Is Stored & Protected
Hubbet follows the highest industry standards for data security. Here is what we do to keep your information safe:
- For All Data Storage AES-256 Encryption is used.
- In Data Transmission TLS 1.3 Protocol is confirmed.
- Regular server Security Audits & Penetration Testing is applied.
- Two-Factor Authentication (2FA) Mandatory for all administrative access.
- Access to data is restricted to authorized personnel only.
- Once the data retention period expires, it is Securely Deleted applies.
🗄️ Your data is stored in secure data centers with 24/7 physical security. Regular backups are taken to ensure your information is never lost due to technical issues.
Data is generally retained for up to 5 years after account closure, after which it is securely deleted. This period may differ where legal obligations apply.
Cookies & Tracking Technologies
Hubbet's website and app use cookies and similar technologies to enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Until the end of the session |
| Functional Cookies | Remembering language preferences and theme settings | 1 Year |
| Analytics Cookies | Reviewing site usage and improving performance | 2 years |
| Security Cookies | Detecting fraud and suspicious activity | 30 days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
Data Sharing with Third Parties
Hubbet does not sell your data. However, limited information may be shared in specific circumstances necessary to operate our services:
- Payment Processors: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.
- KYC Service Provider: With authorized third-party service providers for identity verification.
- Law Enforcement: In accordance with legal orders or judicial directives.
- Security Partners: Partnered with specialist firms to prevent cyber fraud.
All third-party partners are contractually bound to uphold our privacy standards and may not use your data for any other purpose.
In the event of a company merger or acquisition, your data may be transferred to the new ownership, but the terms of this Privacy Policy will remain in effect.
Your Rights
You have several important rights regarding your data on Hubbet, and we are committed to honoring them:
Right to Access Your Data
You may request to view the information we hold about you.
Right to Rectification
You may request corrections to inaccurate or outdated information at any time.
Right to Erasure
You may request deletion of your data once the relevant conditions are met.
Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
You may request an export of your data in a standard format.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time, no questions asked.
📩 To exercise any of your rights support@hubbet.onl. We aim to respond within 30 business days.
Children's Privacy
Hubbet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
- Age is verified at the time of registration.
- Proof of age may be requested in cases where there is any doubt.
- If a minor is found to be using an account, it will be immediately suspended and all collected data will be deleted.
If you believe your child is using Hubbet, please contact our support team immediately.
Changes to the Privacy Policy
Hubbet reserves the right to update this Privacy Policy as needed. For any significant changes:
- All registered members will be notified via email.
- A dedicated notification will be displayed on the platform.
- The "Last Updated" date at the top of the page will be revised accordingly.
- Continued use of the service after any changes constitutes your acceptance of the updated policy.
We recommend reviewing this page regularly. To obtain a copy of a previous version, please contact our support team.
Contact Us
If you have any questions or concerns about our Privacy Policy, please don't hesitate to reach out:
Live Chat
24/7 Support AvailableWe typically respond within 24 hours. Complex requests may take up to 30 business days.